Shipping policy

Shipping & Delivery Policy

Delivery Coverage

The Infusion Lab delivers throughout Lebanon.

Order Preparation

All products are made to order. Please allow up to 2 business days for preparation after your order has been confirmed.

Business days exclude Sundays and public holidays.

Delivery Time

Once your order is prepared, it will be handed over to our delivery partner. Delivery times vary depending on your location and courier availability.

Preparation time and delivery time are separate.

Delivery Fees

Our current standard delivery fee is $5 per order throughout Lebanon, as displayed at checkout.

Payment Method

We currently accept Cash on Delivery (COD) only.

Order Confirmation

We may contact you to confirm your order and delivery details before production begins.

Delivery Issues

If your order arrives damaged or contains an incorrect item, please contact us through Instagram @the.infusion.lab.

Please refer to our Return & Refund Policy for further information.